Nicholas Webb

Virtual Keynote Speaker

International Business Thought Leader and Virtual Business Speaker

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Nicholas Webb is one of the world’s top innovation strategists and futurists. As the CEO at Lassen Scientific Inc. Nicholas works with Fortune 500 companies throughout the world to help them lead their industries in innovation, strategy and customer experience (cx) design. Unlike many speakers, Nicholas is no theorist. As a technologist, Nicholas has been awarded over 45 patents for breakthrough technologies that include one of the world’s smallest medical implants to a wide range of industrial and consumer products. Nicholas Webb is a number one bestselling author. His most recent book, What Customers Crave is used by top brands to design their customer experience (cx) and innovation strategies. Dr. Webb also serves as an adjunct professor and the director of the center for health innovation at Westernu a top Southern California medical school.

Nicholas is known by many, as the “Innovation Evangelist.” He speaks around the world on the future of the economy, innovation, technology, leadership and healthcare.

In addition to being a published author in all of his speaking topic categories, Nicholas has served as CEO for several technology companies and is a certified management consultant. This experience puts Nicholas in the ideal position to develop customized strategies, for each individual audience, based on contemporary research and real-world innovation experience.

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Speaking Topics

The Future

This is a 100% customized talk that speaks to the unique and special future changes that will occur within the client's industry and organization. Based on his latest body of research and customized industry research for each talk.


he Future of Healthcare

How the four powerful Monster Shifts in healthcare will completely change how organizations drive enterprise strategy and innovation. This includes The Patient Consumerization Shift, The Economy Shift, The Connection Shift and The Disruption Shift.


The Future of Customer Experience and Marketing

This talk is based on Nicholas Webb's number one bestselling book, What Customers Crave. This is customized for each industry and company and delivers actionable take-aways that drive sales and customer loyalty.


The Future of Leadership and Innovation

Why organizational leaders need to develop a new range of core competencies in order to manage the "Monster Shifts" that are occurring in Customer Experience, Economic Models and Enabling Technologies.


Recent Publications by Nicholas Webb

What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint


"Nicholas really connected with our audience at SDL Innovate. He did a great job in preparation, and the audience could really understand how his message on how ‘hackers' are reinventing the customer experience. It was a perfect motivator to get people to rethink how they connect and engage customers. Great job!" Jeff Clark, VP, Global Marketing, SDL

"Nick Webb's ability to visualize and articulate disruptive and continuous innovations that are likely to transform a traditionally slow to adapt pharma industry stirred the anxiety emotions within the executive audience during the Avoca Quality Consortium Annual Summit in May 2015 yet generated a high-energy and inspiring atmosphere for the opportunity to advance the development of medicine." Steven Whittaker, Executive Director, Avoca Quality Consortium

"Nicholas Webb's Keynote, "An Innovation Roadmap for Success" at TriZetto's Executive Innovation Forum during our annual healthcare conference was "spot on" and received "excellent" rating by all attendees." Dawn Maloney-Horn, Director, Corporate Marketing, TriZetto Corporation, A Cognizant Company

"Nicholas's talk was right on point and very well received!" Scott McGowan, Vice President Marketing, Stratasys Direct Manufacturing