Mark Thompson

Senior Marketing Executive, Author, Business Leader

Mark Thompson is cofounder & CEO of Richard Branson's Business Innovation & Entrepreneurship Hub for Virgin Unite. He has been a member of the Board of Directors of Best Buy, Korn Ferry, Interwoven (HP) and other global firms. He is Charles Schwab's former Chief Communications Officer, Chief Customer Experience Officer, Chief IR Officer, and Exec Producer of Schwab.com. During his tenure, the company's customer assets grew ten-fold to more than $800 billion dollars in over five million client accounts and continue to grow during the greatest economic storms in history. Thompson created the Schwab Leadership Series and worked face-to-face with many of the world's best global leaders and entrepreneurs - from Richard Branson and Steve Jobs to Warren Buffett, AG Lafley, Herb Kelleher, Michael Dell, Bill Gates, Ford CEO Alan Mulally and Zappos founder Tony Hsieh.

Today, he is an expert advisor on Level V Leadership and Built to Last - transforming how leaders inspire managers to boost sales, innovation and lead change in a volatile world. Thompson did research for Jim Collins and Jerry Porras on Built to Last and Good to Great; during his presentations, he shows how to apply the principles discussed in Good to Great. Along with Jerry Porras and Stewart Emery, he co-authored the bestseller Success Built to Last. By focusing on Collins' five levels of leadership, Thompson coaches leaders to get things done fast!

In 2010, the American Management Association published Thompson's bestselling book - Now, Build a Great Business. He also edited two books for Harvard Business Press - Weathering the Storm and Crisis As Opportunity.

Thompson has worked with executive teams in 12 industries plus 35 firms. In addition, Thompson is Chairman of the American Express Leadership series for Peter Drucker's Leader to Leader Institute. He is a member of the Board of Governors for the Institute and is a board member, investor and advisor to 8 companies while serving on the faculty of the World Economic Forum, John F. Kennedy University, and a visiting scholar at Stanford University.

Thompson is a Visiting Scholar at Stanford University and a founding advisor to the Stanford Realtime Venture Design Lab. He has also served on the faculty of John F. Kennedy University and Tony Robbins Business Mastery series. He is a faculty member for the prestigious World Economic Forum, a by-invitation-only organization comprised of the top 1,000 executives in the world.

In addition to an MBA, Thompson holds a Masters degree in Social Media studies from Stanford University, where he became an investor in Facebook, Baynote, CNS Response, Cancer Genetics, Goldman Sachs Special Opportunities.

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Speaking Topics

Now, Build A Great Business! Customer Service Built to Last

Based on the business classic Built to Last that sold over one million copies, Thompson reveals the tools of the world's most successful leaders for the sequel, Success Built to Last. This inspiring and fun keynote provides the secrets from hundreds of high producers whom Thompson has studied and met face-to-face.

Make Sales Happen - Practical Ways to Boost Business

This keynote will bring you Level 5 Sales Growth, explaining what it is and how it takes business performance from Good to Great.

Make Change Happen Fast - Success Built to Last

Some speakers talk about change and growth, but they've never done it before. Thompson has made it happen. He's been an operating executive with a front-row seat on transformations at Charles Schwab, and a board member at Best Buy, and Apple's top iPhone and iPad app companies. Thompson bets his own wallet on change and innovation by investing in companies that are on the leading edge of change.

Book Mark Thompson

Recent Publications by Mark Thompson

Success Built to Last: Creating A Life That Matters

Now, Build a Great Business!: 7 Ways to Maximize Your Profits in Any Market

Now, Build A Great Business! Customer Service Built to Last
Based on the business classic Built to Last that sold over one million copies, Thompson reveals the tools of the world's most successful leaders for the sequel, Success Built to Last. This inspiring and fun keynote provides the secrets from hundreds of high producers whom Thompson has studied and met face-to-face.

Make Sales Happen - Practical Ways to Boost Business
This keynote will bring you Level 5 Sales Growth, explaining what it is and how it takes business performance from Good to Great.

Make Change Happen Fast - Success Built to Last
Some speakers talk about change and growth, but they've never done it before. Thompson has made it happen. He's been an operating executive with a front-row seat on transformations at Charles Schwab, and a board member at Best Buy, and Apple's top iPhone and iPad app companies. Thompson bets his own wallet on change and innovation by investing in companies that are on the leading edge of change.