Jennifer Moss

Unlocking Happiness at Work

Can you really be both “happy” and “at work”? Loving what we do makes us more engaged, productive and higher performing. So, why is only 13% of the global workforce happy and engaged? Despite all the stats, happiness strategies are often low on the workplace priority list. With 50% of our waking hours spent at work in our lifetime; this is a massive problem. It isn’t just costing employers – studies show that employee disengagement is making us lonely, anxious, and harming our health.

Jennifer Moss believes we can solve this well-being crisis and has the research and data-backed insights to show us how. Drawing on her experiences in behavioural sciences and member of the Global Happiness Council think tank, Jennifer provides audiences with practical advice to become happier, healthier, and higher-performing.

Takeaways include:

• The insights from behavioral sciences on how to be the most effective leaders or managers
• Psychological fitness techniques to better manage stress
• The organizational shift in focus from work/life balance to work/life continuum – what this means and how can we achieve it
• Taking the lessons learned during the pandemic and applying them to our post-pandemic life
• A deeper understanding of neuroplasticity and how to leverage it for a happier personal and professional life
• How to practice “active listening” a tenet of empathy to increase trust and sense of community at work
• The tools to reframe stressful experiences through cognitive resilience building
• A set of easy-to-apply, five-minute daily habits that can increase psychological fitness

Combating Burnout to Reach our Goals

A chronic state of urgency and heightened stress has made it more challenging to reach our potential. Many of us feel depleted and less effective in our jobs. Brain fog - a symptom of chronic stress - can make recall more difficult, and small tasks feel enormous. We’re distracted and lack motivation, so even making simple decisions can feel like a Herculean task. All of this is adding up. We’re working 30% more each day to hit the same goals we used to reach effortlessly. If this is how you’re feeling, you’re not alone. But, there are solutions.

Jennifer Moss, globally recognized as a well-being expert, and author of the book, The Burnout Epidemic, published by Harvard Business Press, will share how to identify chronic stress and offer strategies to prevent it - for both managers and individuals

Takeaways include:

• The myths and facts about burnout
• How to identify when we’re burning out
• How to reach out to help others in need
• Building resilience – to protect our well-being during times of change
• Current realities of learning and achieving goals while combating stress
• Easy-to implement five-minute daily habits for improved well-being

Reducing Stress and Increasing Engagement in Changing Times

Since the pandemic we've been operating in crisis mode. It took 41 percent of the global workforce to resign for us to finally admit, crisis mode may not be sustainable. And yet, here we are in 2023, growth expectations have not slowed, workloads are still unmanageable, and people keep quietly quitting or quitting outright.

The lack of stress-testing before the pandemic caught organizations completely off guard. It wasn’t just overwork, there were changes in process, new technology to master, ever-increasing meetings, new modes of working, rising loneliness, and an explosion of inefficiencies that felt like pouring glue into an already sluggish wheel.

Although there’s a strong desire to put the past into the rearview, Jennifer believes that’s a mistake. Three years of living in fight/flight/freeze changes people. We can’t go back. And, do
employees really want more? Or do they just want something different? A ‘jam the toothpaste back in the tube’ strategy has never worked - why would it now?

Jennifer Moss, globally recognized as an expert in workplace wellness, can show you how to capture those lessons from the past to make a better future of work.

Takeaways include:

• How to better measure risk of attrition and disengagement before it’s too late
• Tackling unmanageable workloads (it’s not what you think)
• The six root causes of burnout—and what organizations can do to prevent it
• Why traditional corporate wellness initiatives may worsen the problem
• Leading in the age of quiet quitting, rage applying, and future work trends
• Ways to shape a better hybrid/remote/in-person strategy to prevent burnout
• How organizations can lead with empathy and why that matters right now

Preventing Burnout in Changing Times

Since the pandemic we've been operating in crisis mode. It took 41 percent of the global workforce to resign for us to finally admit, crisis mode may not be sustainable. And yet, here we are in 2023, growth expectations have not slowed, workloads are still unmanageable, and people keep on burning out.

Despite burnout suddenly trending, the problem is far from new. The lack of stress-testing before the pandemic caught organizations completely off guard. It wasn’t just that there was more work – there was – but there were also changes in process, new technology to master, ever-increasing meetings, new modes of working, an explosion of inefficiencies that felt like pouring glue into an already sluggish wheel.

Although we all want to put our pandemic memories into the rearview, Jennifer believes that’s a mistake. Employees have changed – three years of living in fight/flight/freeze changes people. And the world is different. We can’t go back. But, maybe that’s a good thing?

While employees moved from a transactional to a social contract with work, their needs have shifted. Employees don’t necessarily want more – that would be the wrong assumption – they want different.

We need to ask ourselves; do we want a jam the toothpaste back in the tube strategy, or do we want to make work, finally work?

Jennifer Moss, globally recognized as an expert in workplace wellness, and author of the book, The Burnout Epidemic, published by Harvard Business Press, can show us how to capture those lessons from the pandemic. She will walk us through our current realities and provide tangible solutions to increase psychological fitness for a healthier and happier today, and in the new future of work.

Takeaways include:

• How leaders can measure burnout in their own organizations
• How to finally tackle unmanageable workloads
• The six root causes of burnout—and what organizations can do to prevent it
• Why traditional corporate wellness initiatives may worsen the problem
• How companies can build an anti-burnout strategy based on prevention, not perks
• Leading in the age of quiet quitting, rage applying, and future work trends
• Ways to shape a better hybrid/remote/in-person strategy to prevent burnout
• How organizations can lead with empathy and why that matters right now

Regaining Well-Being in the Future of Work

While we look towards the future of work, we need to consider what’s next for well-being in the workplace. We all want to be happy, engaged and satisfied and yet, during this time of
continued change, these emotional states are at risk. Despite feeling overwhelmed, there is an opportunity for growth. By developing psychological skills, we can take the lessons learned during the pandemic and carry them into our post-Covid-19 reality, and be well-prepared to handle current and future stress. ​

Award-winning journalist and author of The Burnout Epidemic, Jennifer Moss, will share important strategies towards building a happier, healthier and higher-performing professional and personal life. She will help us to develop strategies to deal with stress and support our well-being as we move into the new future of work.

Takeaways include:

• Taking the lessons learned during the pandemic and applying them to our post-pandemic life
• A deeper understanding of neuroplasticity and how to leverage it for a happier personal and professional life
• How to practice “active listening” a tenet of empathy to increase trust and sense of community at work
• How to turn positive actions into habits into permanent traits of wellbeing
• The tools to reframe stressful experiences through cognitive resilience building
• A set of easy-to-apply, five-minute daily habits that can increase psychological fitness

Combating Burnout to Reach our Goals

For over two years, we’ve all experienced extraordinary change and uncertainty. It’s led to an increased sense of urgency and heightened stress. It can feel like we’re working harder and longer to meet our goals. Add in exhaustion and brain fog – symptoms of chronic stress – and we’re suddenly overwhelmed. If this is how you’re feeling, you’re not alone. We are facing a burnout epidemic. But there are strategies to combat chronic stress and adopt new patterns that enhance our well-being.

Jennifer Moss, globally recognized as a well-being expert, and author of the book, The Burnout Epidemic, published by Harvard Business Press, will share how to identify chronic stress and offer strategies for future prevention. She will walk us through our current realities and provide tangible solutions to increase psychological fitness for a healthier and happier life.

Takeaways Include:

• The myths and facts about burnout
• How to identify when we’re burning out
• How to reach out to help others in need
• Building resilience – to protect our well-being during times of change
• Current realities of learning and achieving goals while combating stress
• Easy-to implement five-minute daily habits for improved well-being

Preventing Burnout in the New Future of Work

As we begin to emerge from the pandemic, we’re pivoting to a return to work that carries a number of uncertainties and many unanswered questions. In this time of enormous change, we must prioritize workplace well-being to prevent employee burnout and increase motivation. We’re in a time, like no other in history, where organizations have been given an opportunity to redefine their workplace. 

Jennifer Moss, globally recognized as an expert in workplace wellness, and author of the book, The Burnout Epidemic, published by Harvard Business Press, can show leaders how to capture those lessons from the pandemic. She will walk us through our current realities and provide tangible solutions to increase psychological fitness for a healthier and happier today, and in the new future of work.

Takeaways include:

• Building the psychological fitness skills – particularly efficacy and resilience – to protect our well-being during times of change
• Current realities of working during the pandemic recovery, and how to handle the changes to our work and personal lives while maintaining positive mental health
• The myths and facts about burnout 
• The role of the organization and the individual in preventing burnout
• Ensuring a healthy return to work experience

Regaining Well-Being for a Healthier Return to Work

While we look towards a return to work, we need to consider what’s next for well-being in the workplace. We all want to be happy, engaged and satisfied and yet, during this time of continued change, these emotional states are at risk. Despite feeling overwhelmed, there is an opportunity for growth. By developing psychological skills, we can take the lessons learned during the pandemic and carry them into our post-Covid-19 reality, and be well-prepared to handle current and future stress. ​

Award-winning journalist and author of The Burnout Epidemic, Jennifer Moss, will share important strategies towards building a happier, healthier and higher-performing professional and personal life. She will help us to develop strategies to deal with stress and support our well-being as we move into the new future of work.

Takeaways include:

• Taking the lessons learned during the pandemic and applying them to our post-pandemic life
• A deeper understanding of neuroplasticity and how to leverage it for a happier personal and professional life
• How to practice “active listening” a tenet of empathy to increase trust and sense of community at work
• How to turn positive actions into habits into permanent traits of wellbeing
• The tools to reframe stressful experiences through cognitive resilience building
• A set of easy-to-apply, five-minute daily habits that can increase psychological fitness