Jeff Tobe

Certified Speaking Professional, Jeff Tobe's credentials are impressive. Insider Magazine dubbed him "The Guru of Creativity" and readers of Convention & Meetings Magazine recently chose him as one of the top 15 speakers in North America. Tobe has earned this reputation through his trademark presentations, "Colouring Outside the Lines™".

Tobe is one of the most dynamic speakers in the industry as attested to by clients including Kraft Canada, The Canadian Tourism Commission, BMO and Rogers Communications. He prides himself on presenting up-to-the-minute, cutting edge material as it relates to designing the ideal customer EXPERIENCE.

Jeff is the Primary Colourer at Coloring Outside the Lines in Monroeville PA. He believes in the power of creativity to look at your business from a new perspective and accept that customer service is no longer the bar that distinguishes us from our competitors. We now have to consider our internal and external customers' EXPERIENCES from the minute they make contact with us to the minute they are done! He teaches organizations that to grow, and increase their bottom line, they must first implement strategies that have a fresh approach. Jeff encourages people worldwide, to stop looking in their rear view mirrors when it comes to the change they experience in their specific industry/profession.

Colouring Outside The Lines; Creating the Ideal Customer Experience

Jeff's signature presentation is about creative thinking when it comes to looking at the experience your "customer" has with you. He insists that it doesn't matter in what profession you find yourself, you have both an internal and external customer whom you must consider. It is about looking at your organization, your industry or your profession differently than you have before and teaching yourself to look for the "2nd right answer". In this fun, interactive and humorous presentation, Jeff consistently WOWS audiences around the world!

Listening Between the Lines; Creative Communication Skills for a Changing Workplace

All world class professionals strive to perfect their communication skills - particularly their ability to listen more effectively. How well do your people listen? Jeff shares nine techniques to more empathetic listening which will develop trust among your internal and external clients, and set you apart from the competition. In his usual energetic and humorous style, he examines gender differences, generational differences and personality challenges when it comes to communicating with your peers.

Colouring Outside the Lines: Innovation and Creative Problem Solving

The only thing that differentiates your service, your product or yourself from any others is your creativity and innovation. The stakes are high - whether you want to influence a colleague, a client, or even an entire market - success or sometimes survival depends on your creativity and ability to tackle a challenge from a new perspective.