Colouring Outside the Lines
Certified Speaking Professional, Jeff Tobe's credentials are impressive. Insider Magazine dubbed him "The Guru of Creativity" and readers of Convention & Meetings Magazine recently chose him as one of the top 15 speakers in North America. Tobe has earned this reputation through his trademark presentations, "Colouring Outside the Lines™".
Tobe is one of the most dynamic speakers in the industry as attested to by clients including Kraft Canada, The Canadian Tourism Commission, BMO and Rogers Communications. He prides himself on presenting up-to-the-minute, cutting edge material as it relates to designing the ideal customer EXPERIENCE.
Jeff is the Primary Colourer at Coloring Outside the Lines in Monroeville PA. He believes in the power of creativity to look at your business from a new perspective and accept that customer service is no longer the bar that distinguishes us from our competitors. We now have to consider our internal and external customers' EXPERIENCES from the minute they make contact with us to the minute they are done! He teaches organizations that to grow, and increase their bottom line, they must first implement strategies that have a fresh approach. Jeff encourages people worldwide, to stop looking in their rear view mirrors when it comes to the change they experience in their specific industry/profession.
Jeff is the author of the hugely popular book, Coloring Outside The Lines. He is the co-author of the best selling books, The Sales Coach and The Communication Coach.
If your organization needs to learn critical career skills for the new workplace, AND they want to have fun doing it, then join Jeff Tobe in Coloring Outside the Lines™.
Colouring Outside The Lines; Creating the Ideal Customer Experience
Jeff's signature presentation is about creative thinking when it comes to looking at the experience your "customer" has with you. He insists that it doesn't matter in what profession you find yourself, you have both an internal and external customer whom you must consider. It is about looking at your organization, your industry or your profession differently than you have before and teaching yourself to look for the "2nd right answer". In this fun, interactive and humorous presentation, Jeff consistently WOWS audiences around the world!
Listening Between the Lines; Creative Communication Skills for a Changing Workplace
All world class professionals strive to perfect their communication skills - particularly their ability to listen more effectively. How well do your people listen? Jeff shares nine techniques to more empathetic listening which will develop trust among your internal and external clients, and set you apart from the competition. In his usual energetic and humorous style, he examines gender differences, generational differences and personality challenges when it comes to communicating with your peers.
Colouring Outside the Lines: Innovation and Creative Problem Solving
The only thing that differentiates your service, your product or yourself from any others is your creativity and innovation. The stakes are high - whether you want to influence a colleague, a client, or even an entire market - success or sometimes survival depends on your creativity and ability to tackle a challenge from a new perspective.
Colouring Outside the Lines: Creative Team Building
A recent study of 160 top global companies revealed that within a decade the greatest influence would not come from an individual, but from a team. Can you create teams that will lead tomorrow? In this session, practical and useable team building concepts are explored. How do you get team members to buy into your ideas? How do we creatively work with limited resources? Is there an effective way to brainstorm for new directions?
"Not only were you the top rated speaker at this year's Super Floral Show, but I concern myself with how easy a speaker is to work with and you got top grades there as well! Thanks for making my job easy." VP Floral, Giant Eagle Stores
"I was concerned about having someone speak about Colouring Outside The Lines to a group of scientific lab managers but you hit the ball out of the park and left them begging for more. We look forward to having you back next year." Senior Editor, Lab Manager Magazine
"I sat in awe as you inspired, humored and educated close to 500 of my HR colleagues who "have heard it all"! Thank you for upping the energy for the rest of the conference." Program VP, Arkansas Human Resources Council