Jasmin Bergeron

Professor, Sales, and Marketing Trainer

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Jasmin Bergeron, Ph.D. is a veteran of 2000 keynote presentations and workshops in 12 countries around the world! Jasmin received the “Certified Speaking Professional” designation, which is the highest international designation that can be earned in the professional speaker industry worldwide. Jasmin is also a full professor at the Business School of the University of Quebec in Montreal. He also authored or co-authored of five books, 40 scientific research papers and over 100 newspaper articles in journals such as The Wall Street Journal.

Jasmin’s main objective is to deliver practical tips and tools that can be implemented immediately. Delivering well-researched and relevant insights, Jasmin Bergeron is known for his interactive, humorous and value-oriented approach. Jasmin is a fully bilingual speaker who has a unique ability to simplify seemingly complex challenges in a way that will provide your audience with a fresh and useful perspective. Attendees particularly value the memory aid he hands out at the end. You will leave Jasmin’s keynote refreshed, energized and more confident than ever that you are prepared for the road ahead.

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Speaking Topics

The WOW Effect!

Creating a WOW effect around you is a way to stand out and improve the overall satisfaction of people you meet!

A WOW moment is an experience of wonder and delight that everyone enjoys! The WOW effect is memorable and impactful! We remember the people and businesses that make us live a WOW moment because they are fascinating and distinct. What do they have in common? How do they distinguish themselves and engage us? The keynote “The WOW Effect!” was built with this idea in mind. It contains the most effective strategies to WOW people important to you!

This keynote presentation is based on practice, interaction and humor. It was designed in cooperation with several people who have distinguished themselves in their personal and professional lives by their ability to often make people go WOW! During the presentation, examples, testimonials, research results and principles that you can apply quickly will be shared in order to make your experience as valuable, useful and energizing as possible!

 

A WOW effect in sales and business development

Creating a WOW effect in selling will increase the value of your offer for your client, while solidifying a long-term win-win relationship!

The challenge is significant because all clients and sales professionals are different, which makes forging high-quality relationships essential. Success requires many interpersonal skills and qualities, in communications as well as salesmanship. It is in this perspective that the keynote "The WOW Effect in Sales and Business Development" was developed.

This keynote is based on practice, interaction and humor and was designed in cooperation with several high-performance sales advisors who stand out as much for their sales as for their long-term relationships with their clients. During the presentation, many principles, examples, testimonies and strategies that you can quickly apply will be suggested in order to make your experience as enriching as possible!

 

A WOW effect in customer service

The quality of service is the element that can most distinguish your organization!

In a world where all products and services are alike and where all prices are relatively similar, the human factor is the one making the most important difference. Forging high-value relationships is challenging, because everyone is unique. The keynote "The WOW Effect in Customer Service" was developed in this perspective. The objective is to improve your interpersonal skills, in order to increase the satisfaction and loyalty of your customers!

This conference—based on practice and interaction—provides guidelines, tips and testimonials interlaced with humour and aimed at producing a remarkable service quality experience. It was designed in cooperation with multiple organizations that stand out for their excellent service. Content and tips will be tailored to your needs and expectations, ensuring a highly rewarding experience. This keynote features practical, useful and innovative tools for improving the service you deliver!

 

The WOW effect in leadership

The best organizations are those that perform best as a team!

Success is rarely a coincidence. Outstanding employees are not immediately provided, but fortunately, it is possible to learn to coach them, mobilize them, value them and improve them by means of stimulating daily practices. Good teamwork takes time, but you can learn how to inspire your staff, give them recognition and spur their improvement through stimulating daily routines.

Meeting this challenge means recognizing and reasserting the qualities, skills and abilities that define WOW teams! The keynote “The WOW Effect in Leadership” was built with these ideas in mind. Being part of a winning team is exciting, mobilizing and above all, gratifying!

This keynote was designed in cooperation with several successful managers in a variety of industries. This presentation features practical and useful tips that you can put into play quickly to ensure a highly rewarding experience!

 

The WOW effect in teamwork

Just like the best sports teams, the most efficient organizations are those that perform best as a team!

The ability to work in synchronicity in a team and often create WOWs amongst colleagues is an important factor in the success of a business. The best road to improvement is the one travelled together! It is in this perspective that the keynote "The WOW Effect in Teamwork" was developed.

This presentation was designed in cooperation with efficient teams in several industries. Many inspiring and useful ideas will be presented to give your team spirit a second wind. During the keynote, principles, examples, testimonies and practical takeaways that you can quickly apply will be shared in order to make your experience as valuable as possible!

 

The WOW effect in win-win negotiations

The most successful negotiators are usually those with a win-win perspective! Omnipresent competition brings clients to expect a lot, while spending as little as possible. With modern technology making everything easy and fast to compare, clients who negotiate will continue to increase in the future. The best negotiators know how to increase their perceived value to customers, respect their customers, while minimizing the impact of the price. It is in this perspective that the keynote "The WOW Effect in Win-Win Negotiations" was developed.

This keynote, based on practice and interaction, was designed in cooperation with several people who are successful in win-win long-term negotiations. The best behaviors and strategies will be discussed using real-life examples according today’s business reality. During the keynote, testimonials, principles and tips that you can apply quickly will be suggested in order to make your experience as enriching and valuable as possible!

 

The WOW effect in work-life balance

Balancing professional and personal lives is an achievable, attainable and rewarding challenge! Especially with the recent events, balancing our professional and personal lives may appear to be an unreachable ideal, as well as an obstacle course! Changes in today’s working environment, evolution of the family unit and ever-increasing demands add stress to our lives. The Superman or Superwoman syndrome has become a cliché! Our need for harmony between time spent at work and in our personal life is a rising concern. Fortunately, we can maintain a healthy balance between the two! Combining professional achievement and parental accomplishment is possible but requires more than just good intentions! The keynote “The WOW Effect in Work-Life Balance” was built with this concept in mind.

This presentation was designed in cooperation with experts in stress management and parental advisors. We also consulted several people who are happy in their professional and personal lives and who stand out for their way of reconciling the two roles. In the keynote, Jasmin will discuss principles, examples, and strategies that you’ll be able to put into play quickly, for a rewarding learning experience!

 

Recent Publications by Jasmin Bergeron

La négociation gagnant-gagnant

 

Vendre Plus et Mieux!

 

52 Histoires do Vente Pour 52 Semaines

 

Les Voies de la Reussite

 

"WOW! What a cool conference. You learn by playing. 100% satisfaction rate among all my employees." Club Med

"You know how to explain and discuss topics in a simple and effective way, our members came out full of energy. Thank you!" Desjardins Insurance

"Our managers have really enjoyed and retained a lot of stuff. Moreover, they quoted you continually throughout the two days of our Congress!" New Look

"It's the third time we hired you. Each time we see an increase in sales and customer satisfaction!" National Bank

"If you hire Jasmin, place him at the end of your event. It ends strong with Jasmin. A big WOW!"Capital Group Financier

"You have met the expectations of our participants! Your humor and your professionalism are contagious! Our members are better equipped to provide a high quality service" Association of Dental Surgeons of Quebec

"A standing ovation and a reminder - this is the first time I saw it for a speaker! You have contributed to the success of our event! I recommend Jasmin Bergeron - results and laughter guaranteed!" St-Hubert

"We should clone you! What an ovation at the end of your conference! It was a pleasure to work with you!" Carlson Wagonlit Agencies

"Jasmin, thank you for the conference adapted to our specific needs... I greatly appreciate your listening skills. The experience is really successful and we are ready and motivated to negotiate differently!" Laurentian Bank