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Future Trends and Management StrategiesContact Us
Warren is President of The Service Excellence Group Inc., a management consulting firm founded in 1977. His corporate career roots are in sales and marketing management.
His firm made its name during the 80’s doing strategy work and change-implementation projects based on their Service Management models. During the 90’s his focus shifted to concentrate on the trends analysis and strategy work that was always part of these initiatives.
His trends work revolves around looking at how the major trends are interacting with each other, in an effort to determine how they are most likely to actually play out. Often running against conventional wisdom, this "trends blending’ approach has allowed him to correctly call everything from organization issues and stock market swings, to real estate values and election results. He’s worked with clients of every size, and from every sector, including economic development entities from Scotland, to the Persian Gulf, and the Yukon. The firm has served clients in a dozen countries on 5 continents.
Warren has also been involved in his industry’s professional associations over the years, including serving on the Executive Council of the 165,000-member Int’l. Federation for T & D Organizations in the 1980’s, and being Chairman of the 5,000-member Int’l. Fed. for Prof. Speakers in the 1990’s. He’s had articles published in professional journals around the world, and is the recipient of numerous awards and designations within his industry.
He currently serves as Chair of the Board of Governors of Laura’s Hope, a global charitable fund accelerating clinical trials for treatments for Huntington’s Disease.
He holds memberships in several professional associations, and Mensa. In 2003, he was one of 5 recipients worldwide of Toastmasters International’s Communications & Leadership Award (which is only given to non-members for contributions to business and community).
Warren Evans's Speaker Programs:
- A Look at Where in the World the World is Going
This future trends presentation combines demographics, psychographics, corporate restructuring, technology, and globalization trends to dispel common myths about the future. This presentation appeals to a wide variety of audiences, and has recently received high ratings at investment, travel industry, payroll, safety engineering and hospital association events.
- Personality is the Brand
How demographics and broadband are changing the realities of branding, and what leaders need to be doing to get ahead of the curve.
- Hollywood Days and Cyber Knights
How psychographics and technology are changing the future of work, and re-shaping the recruiting wars.
- The Next Service Revolution: It Started Last Thursday
How customer intelligence is setting new standards, and what you need to do to seize advantage and drive market share.
- Three Generations; One Urgent Issue
How the corporate restructurings of the last decade have now created a different, and critical, priority for knowledge management.
- Success Tomorrow
Why "character counts,’ "simplicity gets hot,’ and "risk reduction rules.’
Warren Evans's Testimonials:
". . . everything we'd hoped . . . entertaining, substantial, global, and appropriately challenging . . . brought new perspectives, and engaged [us ] in a powerful way . . . obviously understood what we do . . . a highlight of the event . . . created quite a buzz . . . referenced often in [breakouts] . . . very worthwhile contribution to our success . . . use you again soon." Global Leadership Conference
". . . obviously did your homework. Your remarks on leadership and managing change spoke directly to the specific issues facing us" Deputy Auditor General of Canada
"Terrific presentation . . . "savvy’, successful audience . . . new perspectives and different rationales . . . will [make us] even better. Everyone enjoyed . . . you’ll be back - soon" Chair, Windsor Essex Economic Development Commission, 2000 AGM
"One of our top-rated speakers ever...out of over 400!" American Institute of CPA's - National Conference.
"You were a hit...lots of positive feedback and not a single negative...entertainment value as well!" IT Dept., Royal Bank Group.
"Your presentation spoke directly to the issues in a practical yet entertaining way. We were very pleased with the large number of specific, concrete ideas that were generated...both your research and your expertise were evident. You got your message, and ours, across very effectively." Toyota Canada Inc.
"Warren makes audiences think of the technological and economic forces that are shaping our world. His insights and challenges provided a great launching pad for constructive discovery". Great Plains Software
"great opening to our event. Our attendees appreciated your global perspective, and [the inclusion of "foreign’] stats and references, and so did we . . . unique combination of facts, fun, and common sense analysis of what’s actually driving the common trends . . . really resonated with our group." CEO, Solcorp Global Users Conference
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