Kit Grant

The Successful Leader... The Manager As a Coach

Kit Grant has designed and presented keynotes, seminars and workshops internationally since 1976. He has delivered programs in 13 countries on four continents to more than 450,000 people representing a variety of organizations.

Kit Grant has worked as a clinical psychologist, a school counselor, a supervisor in the food and beverage industry, and as a salesperson and sales manager for a major communications company. He was recently inducted into the Canadian Speaker Hall of Fame and served as World President and Chair of the Executive Council of the International Federation for Professional Speakers. Listed in Who’s Who in both Canada and the U.S., Kit provides the latest information to assist both individuals and corporations to meet the challenges of today and the future.

Highly animated and energetic, Kit provides a variety of techniques to assist his audiences with both personal and professional development. Audiences receive a fast-paced, fun program providing them with tools to take immediate action and achieve the results they deserve–TODAY!

Topics:

The Successful Leader... The Manager As A Coach
Leading people to successful results requires managers and supervisors to build a motivating workplace where mission and goals are clearly defined. Kit demonstrates the roles of coach, mentor and counsellor to enable today's leader to get the best from each individual. Rewarding performance fairly allows people to understand and appreciate the principles of continuous improvement. As leaders improve communication skills, they build trusting environments that positively impact results.
It’s Not My Fault!... Why Are They Being So Difficult?
Working (or living) with other people is sometimes difficult. Some people are easier to deal with than others. Kit identifies how different perspectives on life and relationships are both important and challenging. Getting results requires increased understanding of the strengths, limitations, motivators and de-motivators of each person. Your people will never be quite the same after this session as Kit's humorous examples from both personal and professional situations will have them "rolling in the aisles". The strength of your organization may depend on recognizing and valuing each person's uniqueness and contribution to team results.
Still Flailing After All These Years?... Success Through Responsibility Recognizing your personal power and acting with it moves you to new levels of performance. Kit reveals a step-by-step action guide your audience members will use to create a motivating and productive environment. Your people will recognize their personal responsibility in moving from where they are to where you want them to be. They leave the program with notes in hand ... written carefully on a piece of paper or scrawled on any available napkin! They learn to take action now, change any negative self-talk, and set targets that push them beyond perceived limitations to get things done.
The Customer is Not Always Right!... You Get The Results You Deserve Service must be part of who you are ... not something you must do! Changing your service culture to one of commitment provides an advantage taking you far beyond your competition's best efforts. Kit outlines how to build your Dynamic Service System and reveals how INPUT produces FEEDBACK which creates REALITY. His real life examples will have your audience laughing and learning. Armed with a plan of action, employees produce immediate improvements in customer satisfaction paying huge dividends.

References:

"You certainly were the buzz at the conference. I guess that explains your evaluation score of 11 out of 10!" Shoppers Drug Mart

"After 11 years of organizing these annual conferences, I can confidently say that you are the first speaker we have hired who was able to make the people laugh so hard, they cried! You were the most entertaining and interesting speaker we have ever had at our conference." Canadian Automatic Sprinkler Association

“Your energy level was a major contributor in keeping the more serious areas upbeat and positive.” Independent Ins. Brokers of Alberta

“The presentation was dynamic, fast-paced and you made the audience laugh, think and reflect.” Katz Group Canada

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Kit Grant

The Successful Leader... The Manager As a Coach

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