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- Ottawa: 613.860.4525
- Vancouver: 604.420.4545
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Barbara Crowhurst
Retail Specialist
Barbara Crowhurst is a retail specialist, business coach, writer, international speaker and trainer. Her comprehensive and detailed approach to retail comes from years of working in the industry. Her career has taken her from working with some of the largest corporate retail stores in North America to consulting with thousands of owner-operators. Barbara’s comprehensive Retail Makeovers and Retail Store Design have become the retail industry’s sensation.
Barbara writes regularly for Retail News, The Retail Council of Canada Newsletter, Regalo - Mexican Retail Magazine and The Home Fashion Magazine US. She is often asked for interviews by leading North American newspapers and retail industry magazines - speaking on matters of interest to retailers.
Barbara’s training seminars are standing room only. Her message to retailers, “Effective retail is in the detail”. Speaking engagements include: CGTA Gift Show - Toronto, Atlanta Apparel Show- Atlanta, Washington Gift Show – Washington, Atlanta Gift Show- Atlanta, Mexican Gift Show and work with The Retail Council of Canada.
Topics:Â
- Position Your Store for the “New Market Challenge” – Learn proven strategies for survival.
- How To Compete with the Big Guys or Why Customers Love to Shop at Owner Operated Specialty Retailers – Big box stores got you concerned about your business, strike back with these tips.
- Exceptional Customer Service – Service, selection and price are no longer good enough to impress customers.  Learn 10 ways to WOW your customers.
- Innovative Store Design, Planning and Product Placement – Get your store in tiptop shape with easy to implement ideas.
- Reviving Your Marketing Strategy – Learn several simple things to do to immediately increase sales.
- Impress Your Customers and Keep Them Coming Back – Learn proven ways that show you are relevant to your customers and that you care about them.
- Stay In Business and Be Successful At It – Learn what it takes to be an effective retailer and start paying yourself.
- Business Essentials, Review Your Retail Business Plan – Barb will take you through it step by step.
- Hiring and Keeping Fantastic People – Learn to do it right.
- Teaching Your Sales Staff to Sell, Not Just Ring in Sales – Learn the latest and most successful sales techniques.
- What Shade of Green is Your Retail Business? – Learn why it’s important to look at this issue. Become a leader and catalyst for the environment.
- Color and Product Trends – Learn what colors and products are hot and how to place them into your store environment with confidence.
References:
“Barbara is a true professional, upbeat and specific in her references to retail customers and their behavior and really understands the true-to-life challenges of the retail environment. Feedback from attendees at our custom tailored programs and topics have included comments such as "a pleasure to listen to and participate", "dynamic and meaningful" and "practical and informative". She has a way of taking information and presenting it in a way that people can understand.”
CGTA Gift Show
“Barbara is very comfortable delivering the message as a Retail Makeover Specialist. She teased our retailers on four key topics, which in the not too distant future, will be developed into a complete workshop.” ABSDA plans to utilize Barbara’s skills in our professional development programs. Atlantic Building Dealers Association
" Thank you for participating in our AmericasMart Retail Seminar Program. Your retail seminars, which teach our buyers how to run more effective and profitable retail businesses, are very informative and very well attended. The participants in the seminars leave feeling they have gained important insight needed to ensure success of their business. We appreciate your time with us at AmericasMart and value your expertise as a retail makeover speaker and trainer. We would certainly recommend yours services to any company " AmericasMart, Atlanta
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